Testimonials

Listen To What Others Are Saying

“Good service. Showed up as promised. Kept the company to do maintenance in the future”
– Lionel G.

City: Ellenwood, Ga
Project: Gas or Electric Furnace / Forced Air Heating System – Install
Member Since: December 14, 2008

“Mr. Billy Carr came straight out to my home on a Saturday evening to fix a leaking A/C unit in the attic. He was prompt, professional, and thorough, answering questions and covering all bases to make sure my problem was fixed. His rate was definitely reasonable, especially considering that it was a weekend evening. I will be calling Promise for my next HVAC needs”
– Amanda G.

City: Atlanta, Ga
Project: A/C – Service or Repair
Member Since: October 6, 2006

“Mr. Carr was a very pleasant, very professional man. I was pleased with his work and overall his behavior and attitude spoke volumes about his personality type- the type of person who cares about doing a job well done. I will definitely use him again!”

City: Cumming, Ga
Project: Central A/C – Service or Repair

“Mr. Carr was prompt, courteous and reasonably priced. He was helpful and let us know some of the things that we could do to prevent future problems with our ac unit. Thank you very much, Mr. Carr! I received 2 other calls in response to messages that I had left over the weekend for the repair on Monday and I was happy to tell them that there was already a repair person at the house as we spoke”
– Yashica H.

City: Jonesboro, Ga
Project: Central A/C – Service or Repair
Member Since: July 26, 2009

“Great efficient work”
– Kenneth H.

City: Suwanee, Ga
Project: Central A/C – Service or Repair
Member Since: August 28, 2006

“He came out quickly to service 2 of our rental units. Billy was friendly, courteous, and professional. When he came back to finish up something due to an out of stock part, he took the time to take a look at another issue we were having and was able to fix that on the spot in about 10 minutes. They really did a good job for us and we will use them again in the future. Thanks!!”
– John D.

City: Duluth, Ga
Project: Central A/C – Service or Repair
Member Since: August 17, 2009

“The service technician, Billy, was very friendly and professional. Promise Air was the only company I called who agreed to send a technician the same day I called because I did not call until after 4:30. Billy went out of his way to work with the manager to give us the best rate to fix the air conditioner. Very happy with the company and will definitely use them again.”
-James D.

City: Rex, Ga
Project: Central A/C – Service or Repair
Member Since: October 7, 2009

“Thank you for your service and discount that enable me to purchase new equipment. I will spread the word.  Thanks again. Mary Gainey”
-Mary G.

City: Lithonia, Ga
Project: Central A/C – Service or Repair
Member Since: March 10, 2005

“From the receptionist to Mr. Carr himself, I had a very pleasant experience. The work was handled expertly and efficiently. Promise Air Conditioning and Heating Service is true to its motto… I will also be scheduling quarterly maintenance with Promise. I have become a life-long customer!”
-Shonda L.

City: Atlanta, Ga
Project: Central A/C – Service or Repair
Member Since: April 8, 2009

“First let me say that, Billy, Promise’s employee, came to the house on time and offered professionalism from the time he introduced himself to the time he left. As a first-time home buyer, it has been quite overwhelming dealing with maintenance issues. I am so grateful to have worked with Promise Air Conditioning and Heating Service who have walked me through every step of our HVAC upkeep. From their call center to their contractor, Billy, I couldn’t have asked for a nicer more professional company to work with. I would recommend them to anyone without reservation.”
-Michelle L.

City: Hampton, Ga
Project: Central A/C – Service or Repair
Member Since: October 14, 2009

“Very quick response and very reasonable price.”
-Andrew J.

City: Atlanta, Ga
Project: Central A/C – Service or Repair
Member Since: October 30, 2009

“I want to give my experience with Promise Air Conditioning & Heating.
They have always been very good to me.

I am a single lady who could have easily had someone take advantage of
me. Their technicians have been helping me over the last seven years.
They have never tried to sell me something I don’t need and will
advise if it’s something that can wait to be replaced.

I worked on the inside of an HVAC company in the past and I am very
much aware of what kind of prices companies and/or technicians will
charge. I can tell you Promise’s prices have always been reasonable.
It’s hard enough when you know something is wrong with your heating or
air and you just expect to hear bad news. With them, it’s actually been
better than what I thought it was going to be.

It’s also been a tremendous help in knowing that when I make a call, a
technician has always returned my call the same day. They have the job
taken care of within a short time period. Promise has never left me
hanging.

I would recommend Promise Air Conditioning & Heating anytime.”
-Dana Pulliam

“The Ryba family has been fortunate enough to have Promise Air
Conditioning & Heating service
 our heating and air conditioning
systems
 for about six years. They have proven to be prompt for
appointments, and on the few occasions in which they’ve found they
were unable to show at the exact appointed time, someone called to let
us know they would be late. When we contact Promise to notify them of
any issues, they have made every effort to respond within 24 hours.
Their technicians are considerate, reliable and friendly. They are very
knowledgeable about the equipment they service. We would recommend
Promise to anyone.

-Stuart & Lisa Ryba

“Promise Air Conditioning & Heating has been servicing my A/C for over 15 years, and I have always received prompt, friendly, and reliable
service. Their prices are fair and competitive. They service all of my
air conditioning and heating systems needs. I look forward to Promise
Air Conditioning & Heating for many more years to come.

-Dorothy Jamison

My name is Gary Johnson. I own several rental properties in Winder, Ga. I first came in contact with Promise Heating & Air through a referral from a relative in 2005. I was having some problems with the A/C in one of my houses and gave Mr. Carr a call. His professionalism, keen sense of problem-solving and reasonable rates sold me instantly. Promise Air conditioning & Heat will continue to service all my heating and air needs.

Kind Regards,
Gary L. Johnson
President, Promiseland Properties, Inc.

My first experience with Promise Air Conditioning & Heating began when my air conditioner went out one summer. I called a “Big Name Company” out to take a look at my problem. The results ended up being a new air condition unit costing $5,000 dollars. I then searched for another opinion and called Promise Air conditioning & Heating. A technician came out right away, told me that the air conditioner had a bad coil and it needed to be replaced and the unit needed to be serviced. He stated that my air conditioner did not have to be replaced. I was happy for the honesty of the technician. Promise Air Conditioning & Heating saved me from having to pay thousands of dollars. THANK YOU, PROMISE AIR CONDITIONING & HEATING.

Yvette Dix

Request a Service Call

A/C Repair

Have questions about your air conditioner? Is your A/C blowing hot air or making loud knocking noises?

Heating Repair

Is your heater not blowing hot air? Is the heat not being evenly distributed in your home?

Air Filtration

Improving or adding to your home’s air filtration is a great way to boost the quality of the air you breathe.

Humidifiers

When the air inside your home is dry it can create several negative effects on your family.

Commercial Kitchen Hoods

If not properly installed and controlled, a commercial kitchen can be uncomfortable to work in.

Comment ( 1 )

  • Yolanda A

    Billy has been taking care of our heating and air for years. He is very professional, does a great job, makes sound recommendations. Most importantly he is readily available to come to the house or troubleshoot by phone.

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